Frequently Asked Questions
REGISTRATION FAQs
1. When will registration open?
2. What does my registration fee include?
3. What events are in addition to my registration fee?
5. Where do I mail my meeting registration payment?
7. What type of credit cards do you accept?
8. Do you accept purchase orders?
11. Who can attend the COSTHA Annual Forum?
12. Will I receive a confirmation of my registration?
13. Will I be refunded if I have to cancel my registration?
HOTEL/TRANSPORTATION FAQs
1. What hotels have been reserved? What are the rates?
2. Can I make my hotel reservations now?
3. Will transportation be provided during the conference?
EVENT FAQs
There are many events at this year’s COSTHA Annual Forum that you won’t want to miss.
1. What night is the opening event and an opportunity to explore Scottsdale?
2. Can I purchase additional event tickets for my spouse/guest? How much do they cost?
3. I am bringing my family with me, will there be activities for them to enjoy at the forum?
4. What else is there to do in Weston?
GENERAL FAQs
2. How can I become a speaker at a future Annual Meeting?
3. How do I become a trainer at the Annual Meeting?
4. Will I receive a badge in the mail before the meeting?
SPONSOR / EXHIBITOR FAQs
Each year at the COSTHA Annual Forum & Expo we partner with companies and organizations to create an exciting and innovative Exhibitor Show for the hazardous materials/dangerous goods industry.
1. How do I become an exhibitor? Do I have to be a COSTHA member to exhibit?
2. When can I register the people working in my booth? How many persons can my company send?
3. My company has used up all our exhibiting personnel registrations. How do I register?
4. What is included in the booth prices?
5. When is exhibitor move-in and move-out?
6. What are the exhibit show hours?
7. What is the cancellation policy for exhibitors?
8. How do I get an exhibitor hall badge only?
9. I want to do a mailing to pre-registered attendees. Can I get the list?
10. Can I apply for exhibit space online?
11. Can I apply for next year’s exhibit at this year’s meeting?
FAQ REGISTRATION ANSWERS
1. Registration will be open Fall 2019
2. Registration fees include access to the Kick-Off Reception, Meet the Regulators Reception, Luncheons, Forum meetings, breakfasts, and networking on Tuesday and Wednesday, Industry Roundtables (please note that some meetings are limited to certain committee members), and the General Session.
3. Sunday Night Ice Breaker/Socializer, Training Courses/Workshops, and Spouse/Guest Reception Registrations.
4. You can register and pay online once online registration is open
5. You can send your registration form and payment to:
COSTHA
10 Hunter Brook Lane
Queensbury, NY 12804
6. Please submit your registration at any time, and we will send you an invoice.
7. American Express, VISA, MasterCard, and Discover cards.
8. Yes. Please specify the purchase order number on your registration form.
9. Yes, other individuals within a member organization may utilize the member discount.
10. Yes. Please call the COSTHA office to edit your registration at 518-761-0389. Please note that classes/social events may fill up, so we recommend you sign up early.
11. The Forum is open to anyone interested in information related to the dangerous goods transportation industry. Attendees represent a large cross section from all aspects of the hazardous materials/dangerous goods transportation industry including chemical, automotive, pharmaceutical, cosmetics and fragrance manufacturers as well as freight forwarders, shippers and carriers by all modes.
12. A confirmation of your registration will be sent to you via email soon after registering on-line or via phone.
If you paid by credit card, a receipt will be e-mailed with your confirmation letter.
If you have questions about your registration, please do not hesitate to contact the COSTHA office at 518-761-0389.
13. Cancellation Policy: Cancellations must be received by March 31, 2020 to receive a full refund. There will be a $75 charge if you cancel between April 1 and April 7, 2020, a 50% refund if you cancel after April 17, 2020, and no-shows will pay 100%.
HOTEL/TRANSPORTATION FAQs ANSWERS
1. This year the Annual Forum will be held at the:
Hyatt Regency Greenville
220 N Main Street
Greenville, SC 29601
Phone: (864) 235-1234
Sleeping Room Rate: $182
2. Yes. Please make your reservations with the hotel by calling (888) 421-1442. Specify COSTHA 2020 Annual Forum attendance for the specially discounted rate. Make your reservations early to ensure availability at the discount rate.
3. Approximately 18 minutes (13 miles) from the Greenville-Spartanburg International Airport (GSP) and 1 hour 36 minutes (95 miles) from Charlotte Douglas International Airport (CLT)
EVENT FAQs ANSWERS
1. The famous COSTHA Sunday Night Ice Breaker event is on April 26, 2020, join us for dinner and an adventure and meet your counterparts from around the globe in a small informal environment before the meeting begins. Guests and spouses welcome.
2. Yes, spouse/guests tickets are available for the Sunday Night Ice Breaker (fee TBD), and the Monday and Tuesday Receptions (fee TBD).
3. Family and friends will LOVE Greenville, SC - so invite them to join you! Spouse/guests are welcome to attend COSTHA’s Famous Sunday Night Ice Breaker and the Monday and Tuesday evening receptions for a special discounted price.
4. Click here for Greenville events/attractions.
GENERAL FAQs ANSWERS
1. We want you to be comfortable so you can enjoy your meeting experience! Therefore, business casual dress is strongly encouraged. We suggest bringing a light sweater or jacket with you during the day as meeting rooms are air conditioned.
2. Please contact chris@costha.com for more information.
3. How do I become a Trainer at the COSTHA Forum?
4. No. You will receive your badge and forum information when you check in at the registration desk at the meeting.
SPONSOR / EXHIBITOR FAQs ANSWERS
1. Exhibiting at the COSTHA Annual Forum is a benefit of membership and is offered to platinum sponsors and past exhibitors on a first- come first-serve basis before it is opened up to the general membership. You must be a member of COSTHA in order to exhibit.
For membership information, please click here.
2. Exhibiting companies may register two (2) persons per 8x10 or 8x8 booth. Platinum sponsor exhibiting companies may register three (3) persons per 8x10 or 8x8 booth.
3. Exhibitors may then register at the attendee rate using the online registration form. Please indicate the booth/platinum sponsor on your registration form.
4. Exhibitor booths include the following:
- 8’ x 10’ or 8' x 8' draped booth
- Booth identification sign
- Skirted table (2’ x 6’)
- Two chairs
- Waste basket
- Free admission for two to the COSTHA Forum (three for Platinum Sponsors)
- Pre-Show complete attendee list
5. Exhibitor move-in begins on Monday, April 27, at 11:00 am. Move-out begins when the show is announced closed on Wednesday, April 30. Please see exhibit show hours below.
6. Show hours for exhibitors are:
- Monday, April 27
Installation 11:00am - 4:00pm - Monday, April 27
Show Hours 5:30pm - 7:00pm - Tuesday, April 28
7:00am - 7:00pm - Wednesday, April 29
7:00am - 11:00am - Wednesday, April 29
Dismantle 11:00am - 2:00pm - Wednesday, April 29
Empty containers will be returned after 12:00pm - Wednesday, April 29
All exhibitor materials must be removed by 2:00pm
7. Any notice of cancellation must be in writing to COSTHA and shall not be effective until it is received by COSTHA. If Exhibitor cancels its participation after January 2, 2020, or fails, for any reason to utilize the space, such cancellation or failure to utilize the exhibit space shall be considered a default on Exhibitor’s part and Exhibitor shall remain liable for, and shall pay to COSTHA, the total rental amount of its exhibit space. Should Exhibitor cancel its participation prior to January 2, 2020, all sums paid by the exhibitor less a service charge of 50% of the net contract price will be refunded.
8. We do not have a rate for persons planning to visit the exhibit hall only. All guests must be registered for the Forum.
9. We are happy to offer the list of pre-registered attendees as a part of the booth fee. The list of pre-registered attendees will include name, title, organization, demographic information, and mailing address, depending on what the attendee notes in their registration. The list will be available approximately one month prior to the beginning of the Forum. COSTHA members have requested that we not share phone or fax numbers; this information will not be distributed to exhibiting companies under any circumstances.
10. Please email chris@costha.com for exhibitor information.
11. Exhibiting at the COSTHA Annual Forum is a benefit of membership and is offered to platinum sponsors and past exhibitors on a first-come first-serve basis before it is opened up to the general membership. You must be a member of COSTHA in order to exhibit.
For membership information, please click here.
My question is not listed here. Who should I contact?
We’re sorry that we could not anticipate your needs. Please email us at mail@costha.com or call us at 518-761-0389 so we can assist you!